Absolutely not! Pawty Pet Store offers free shipping worldwide on ALL orders, regardless of the amount. Fill your cart with all the pawsome goodies your furry friend desires and enjoy the convenience of free global delivery.

Delivery times will vary depending on your location. International shipping typically takes 7 to 21 days, but some destinations may experience longer wait times. We recommend tracking your order using the provided information or contacting us for a more specific estimated arrival date.

Most of our products fall under our 30-day return policy! This includes anything from adorable toys to comfy beds. However, custom-made items like personalized products, which are crafted specifically for you or, your pet and cannot be returned.

If you're looking to return an eligible item within 30 days of receiving it, the process is simple! Just contact us at pawtpetstores@gmail.com to request a return authorization and instructions. Ensure the item is in its original, unused condition with all tags and packaging intact before sending it back. Once we receive and verify your return, we'll process a full refund (minus original shipping costs: at the moment is 0.00 USD) within 3 business days.